Returns Policy

At KELNARVIONEX, we want you to be completely satisfied with your purchase. If you are not satisfied with your product, you may return it under the conditions laid out below.

Return Conditions

• Items must be returned within 30 days of receipt.
• Products must be unopened, unused, and in the original packaging.
• A receipt or proof of purchase must accompany all returns.

Non-Returnable Items

• Gift cards and promotional items.
• Downloaded software products.
• Perishable goods such as food and flowers.

Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected].

Shipping

To return your product, mail it to: KELNARVIONEX Returns, 123 Main Street, Suite 456, Cityville, ST 78901. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

For questions or further information, please contact our customer service team at [email protected].